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Introducing the premier stem cell specialist, Miracell

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Privacy Policy

Miracell Co., Ltd. is thoroughly protected according to the privacy policy to protect your personal information.

Miracell Co., Ltd. (“Company”) protects the user's personal information and complies with laws such as the "Communication Network Act" and “Personal Information Protection Act”.

The "Company", "Company" is published through this Privacy Policy in accordance with the law to make user informed how handle personal information.

This policy is effective from 25 January 2020.

1. Purpose of collection and use of personal information

Providing products and services, identifying and authenticating according to the provision of membership services, preventing illegal use of services, checking whether they are under the age of 14, securing contact information for customer support, handling complaints such as complaints handling, statistics on members' service usage, and advertisement information Provide customized service according to statistical characteristics

2. Items of personal information collected

① Inquiry for use, information collected during service subscription consultation: name, phone number, email, company name, department name

3. How to collect personal information

Homepage subscription, product use, service use, phone consultation, email consultation, product inquiry, quotation inquiry

4. Providing personal information to third parties

None

5. Period of retention and use of personal information

The information provided by the user for the use of the membership service is stored from the time of membership registration until withdrawal, and if the membership service is not used for one year or the use period has expired, the user's personal information is immediately deleted. If there is a need to preserve it in accordance with the provisions of related laws and regulations, such as the commercial law, it will be preserved as prescribed by the law.

  • Records of contract or withdrawal of subscription: 5years
  • Records on payment and supply of goods: 5years
  • Records of consumer complaints or dispute handling: 3years
6. Destruction procedure and destruction method of personal information

The information provided by the user for the use of the membership service is stored from the time of membership registration until withdrawal, and if the membership service is not used for one year or the use period has expired, the user's personal information is immediately deleted. If there is a need to preserve it in accordance with the provisions of related laws and regulations, such as the commercial law, it will be preserved as prescribed by the law.

When the purpose of collecting and using personal information is achieved, the 'Company' destroys it without delay, and is destroyed in the following way.

Personal information destruction procedure

The personal information entered by the customer is transferred to a separate DB after the purpose is achieved, and then stored for a certain period of time in accordance with the reasons for information protection according to internal policies and other relevant laws and regulations, and then destroyed.

How to destroy personal information

① Personal information printed on paper is destroyed by shredding.
② Personal information stored in the form of electronic files is deleted using a technical method that cannot reproduce the records.

7. Contents and trustee of the task of entrusting the processing of personal information

None

8. Rights of users and legal representatives and how to exercise them

The user can withdraw the consent for the use of personal information provided through the service termination application. When the company requests to withdraw, view or revise consent, it will immediately take necessary measures. In particular, requests for information modification will not use the information until the information is corrected.

9. Personal information manager and grievance handling department

Privacy Protection Officer and Responsible Department : Business Management Department, Joo-chan Jeong (070-4291-4005, privacy@miracell.co.kr)

Miracell Customer Center: 1800-9900

If you have any questions about personal information, you can always contact us through the contact information above. Please make inquiries to the following organizations if you need to report or consult in regards to the violation of personal information.

  • KISA Report Center for Personal Information Breach https://privacy.kisa.or.kr/ / (Toll free) 118
  • Cyber Crime Investigation, Supreme Prosecutors' Office http://www.spo.go.kr/ / (Toll free) 130
  • Cyber Terror Response Center, National Police Agency http://cyberbureau.police.go.kr/ / (Toll free) 182
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